Field Squared Announces Release Of Mobile Applications Development Platform Featuring Powerful Back-Office Integration

Code-free Mobile Application Builder Extends Business Systems to the Field for Utilities, Oil & Gas and Field Service Companies

Current methods for mobilizing a field workforce use mobile versions of back-office systems such as Customer Relationship Managers (CRM), GIS, SAP®, Outage Management Systems (OMS), Salesforce® or SQL/Oracle® databases. These systems are not typically optimized for mobility and can be very inflexible. In fact, according to Field Service News, “21% of service organizations admitted to having to fit the way they work around their software.”

Field Squared solves this problem with a mobile front-end platform that extends any back-office business system to the field, while enabling complete customization of field forms. Two-way connections to back-office systems, data blending and workflow creation happens easily through a drag and drop integration designer. No coding required.

“Extending back-office work and customer management systems to the field, as enabled by solutions such as Field Squared, empowers the mobile workforce with critical information,” said Sumair Dutta, Chief Customer Officer at The Service CouncilTM. “This accelerates customer issue resolution, improves the customer experience, and ultimately increases customer satisfaction.”

See full press release here.

Leave a Reply

Your email address will not be published.