Manage Key Assets

  • Two-way sync data from your back-office systems to the field
  • Manage outside plant assets
  • Capture work orders and documents against assets
  • See the entire maintenance history of assets
  • Map asset locations and asset data
  • Track the on-site history of all activity for an asset

Customer Satisfaction

  • Shorten time windows for job scheduling
  • Improve customer communication with automated tech arrival information
  • Schedule with time windows, resource scheduling, or set job times
  • Complete customer job history is available to any tech
  • All On-site interactions with the customer are tracked and shared with all techs

Track Work Orders & Outage Jobs

  • Manage repair work orders and job documentation
  • Manage outage jobs with distributed crews
  • Find the nearest crews for emergency situations
  • Find assets for restoration scenarios
  • Track construction jobs over multiple days
  • Track time on site, unscheduled stops, speeding and crew metrics in the background

Capture Industry Specific Data

  • Most cable & telco processes and asset information can be automated
  • Connect to your existing billing, customer management and GIS systems
  • Track pole make-ups, make-ready, trench & conduit details, splice diagrams, fiber, coax and twisted pair cable routing and splicing, active repairs, sweep & balance, node maintenance history, FTTH and FTTC systems tracking and more